• My basket
  • Your Shopping Basket is empty.

Total — £ (ex. VAT)

Laser proofing the customer journey

Gary Hoff has worked in digital design and brand experience for the past 20 years, creating user experience and design at Apple, Sapient and AMV BBDO. Here he introduces the concept of the user / customer journey. 

To learn more about User Experience, check out Christopher Lee Ball's Masterclass 'UX Design for Digital Creatives, the Fundamentals and the Future'.

Register Now to
Keep Reading

Once registered you will have access to this article and all other features, access our archive and case studies, be able to submit your work to us and receive our newsletter if opted-in.

Register Now
Why Register? Swipe to hide

Why Am I Being Asked
to Register?

We'll ask you to provide a few details about yourself, your current role and what you do. We won't share your information with other parties and won't spam your mailbox.

This site contains over 50 years’ of award winning work, articles, interviews and case studies. Register to gain full access to everything.

We have placed cookies on your computer to help make this website better.
You can change your cookie settings at any time. Otherwise, we'll assume you're OK to continue.

Don't show this message again