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Managing creative and client relationships

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Managing creative and client relationships

Tags

Leadership

Level

Beginner, Intermediate

Sessions

1

Available for teams?

Teams only

Overview

Help your team get to grips with the psychology of different personalities and how to manage them

Navigating different personalities in the workspace isn’t always the easiest thing. In this course, Susie Galbraith draws on 30+ years of industry experience to help your team manage conflict, know when to assert and when to accommodate, and know how to forge good relationships in the workplace.

Course Leaders

BLUEdOOR

D&AD Course Leader

Who it's for

  • Teams of creative directors, writers, art directors, account handles, managers, planners, members of internal creative departments
  • Managers or directors who could benefit from better stakeholder relationships 
  • Anyone who needs to sharpen up their ability to forge good relationships with colleagues and clients

By the end of the work shop you will

  • Learn when to be assertive and when to accommodate another's view
  • Learn how to get out of high conflict situations as well as how to negotiate more powerfully to get better results
  • Know how to use individual influencing style to get the results they need 
  • Learn practical models and tools from the world of business: eg Thomas Kilmann’s “Conflict Modes”

Ready to get your team started?

Our team training courses can be customised to suit the needs of your business. Get in touch to discuss tailoring for location, class size, learning aims and more.

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