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Award: Wood Pencil

Wood Pencil / Digital Design / User Experience Design (UX) / 2017

Chatbots allow companies to improve customer service and increase sales. But, however simple they appear, building chatbots requires creative and technical expertise, time, and money.

BotBot allows small businesses to build chatbots in minutes, not months. From various templates addressing common consumer interactions, a selection launches Facebook Messenger to customize the experience – the chatbot is built using a chatbot. Once customized in Messenger, the chatbot is published for immediate customer interaction. The result is bot access for small businesses, at no cost.

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