NS/ProRail – Improving Safety and Comfort on Train Platforms
Rush hour at the train station is a universally stressful experience. NS and ProRail wanted to improve the transfer process on station platforms, making it more comfortable, faster and safer. The result of our extensive research and collaboration process was a LED strip that’s placed above the platform, showing travellers everything they need to know. Using a system of coloured bands, it also indicates how busy the train is. A three month pilot at Den Bosch train station was very successful: customers gave NS a significantly higher valuation at the end of the trial period.
- Digital DesignTechnological Innovation
Year
- 2014
Country
- Netherlands
Designer
- Jan Dirk Porsius
- Jack Zwanenburg
- Thompson Dubé
Creative Director
- Joost Holthuis
Design Consultant
- Esther Overmars
- Geke van Dijk
- Marie de Vos
Design Agency
- Edenspiekermann
- STBY Amsterdam
Brand
- NS Dutch Railways
Client
- NS Dutch Railways
- ProRail
Rush hour at the train station is a universally stressful experience. NS and ProRail wanted to improve the transfer process on station platforms, making it more comfortable, faster and safer. The result of our extensive research and collaboration process was a LED strip that’s placed above the platform, showing travellers everything they need to know. Using a system of coloured bands, it also indicates how busy the train is. A three month pilot at Den Bosch train station was very successful: customers gave NS a significantly higher valuation at the end of the trial period.
