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D&AD Annual 2020

Project Understood
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  • DigitalCreative Use of AI
  • DigitalCreative Use of Technology
  • ImpactDesign/Brands
  • DirectDirect Response/Digital

Country

  • Canada

Client

  • Google AI

Production Company

  • Fuelcontent

Chief Creative Officer

  • Jeff Hilts
  • Nancy Crimi-Lamanna

Worldwide Creative Partner

  • Fred Levron

Associate Creative Director

  • Michael Morelli
  • Marty Hoefkes
  • Elma Karabegovic

Copywriter

  • Jason Soy
  • Shannon McCarroll

Chief Strategy Officer

  • Shelley Brown

Director of Strategy

  • Eryn LeMesurier
  • Shelagh Hartford

Strategy Coordinator

  • Audrey Zink

EVP Managing Director

  • Tracy Little

VP Managing Director

  • Tim Welsh

Group Account Director

  • Blake Connolly

Account Supervisor

  • Olivia Selbie

Senior Producer

  • Sarah Michener

Producer

  • Kristine Lippett

VP Operations

  • Shandi Horovitch

Project Manager

  • Cori Pettit

Director of Product and Technology Solutions

  • John Sime

Head of Global Innovation

  • Kris Hoet

PR

  • Shannon Stephaniuk

Director of Photography

  • Scott Drucker

Camera Operator

  • Chet Tilokani Tilokani

Photographer

  • Cassidy Clemmer

Editing Company

  • Outsider Editorial

Post Production Company

  • Alter Ego

Music & Sound Company

  • Grayson Matthews

Web Development

  • Bliss Interactive

Advertising Agency

  • FCB Canada

Audio Designer

  • Nicolas Field

Hair & Make-Up Designer

  • Neil Silverman

Speech Pathologist

  • Amanda Cotton

The future will be voice-first, but that future doesn’t include people with Down syndrome. Because they have atypical speech, Google’s voice assistant currently misunderstands one in every three words they speak. Introducing Project Understood, a campaign that turns people with Down syndrome into Google’s teachers, using their voices to train Google’s speech recognition model. Results: 826,107 organic reach on Facebook, with just $1,000 in media across 30+ countries, and 735 Down syndrome organisations have joined. Over one million phrases are being added to Google’s speech recognition database

Comment from D&AD Community

  • It’s not only a creative use of technology, it’s also an important use of technology.

    Shula Sinclair, Global Head of Strategy, Spark Foundry

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